Enjoy some peace of mind, without costing an arm and a leg.
At Big Data Supply, we believe reliability should have no expiration date. That’s why we support current and End-of-Life/End-of-Service-Life products long after the OEM warranty expires. Our team of experts offer extended third party maintenance for your data center hardware and networking gear. So relax, we’ve got your back, big time.
The lowdown on our maintenance program
World-class OEM END OF maintenance and support team
Our team offers third party maintenance for top brands like HP, Sun/ Oracle, IBM, NetApp, Citrix, and VMware, to name a few. Bring on your technical issues. They’re fluent in fast and efficient problem solving.
worldwide THIRD PARTY MAINTENANCE service
That’s right, no matter where you are, we’re there for you too. While we’re not quite as common as a certain mermaid-based coffee shop, we do have post warranty maintenance service centers sprinkled across the globe.
Tested and certified equipment
All of our gear undergoes an intense 10-step post warranty testing process to ensure it’s certified for quality. Why? Because we love technology, and we love you. You deserve nothing but the best. Did things just get too personal?
Flexible THIRD PARTY HARDWARE Maintenance Services
Flexible is our middle name. Well, actually it’s Norman, but we changed it to Flexible. True made-up story. And like our fake middle name says, we adapt our end of maintenance support service agreements to you. From 24/7 maintenance to response times of 4 hours or less, we’ll help you protect your valuable technical assets.
Need a third party hardware maintenance? Contact us for volume discounts and quotes on different services.
Our packages
Choose which level of technical support and post OEM warranty maintenance best fits your organization.
SERVICE
POST WARRANTY MAINTENANCE SERVICE
SERVICE
level 1
Low Support
Optimal for secondary or archival storage systems which only require support during normal business hours.
most popular
LEVEL 2
Medium Support
Optimal for organizations that still want access to the 24x7 help desk, but do not require 4-hour parts on-site.
SERVICE
LEVEL 3
Most Support
Optimal for production environments, where mission-critical support is required to meet time requirements.
SERVICE
Custom Support
Data center hardware post warranty maintenance isn't one size fits all. Let us craft an end of maintenance support solution to help you meet your specific goals and objectives.
Parts Replacement
Remote Montioring
Post-Incident Follow-Up
On-Site Spares Kit
Available
Available
Available
Training
Available
Available
Available
Telephone Technical Support
9x5x5
24x7x365
24x7x365
On-Site Technical Support
Next Business Day
Next Business Day
4-hr Response
Ready to discuss your POST WARRANTY MAINTENANCE?
Get a Quote
Talk to one of our friendly professional agents about third party maintenance today. Or our one agent that can be a bit moody. But don’t worry, he’s still professional.
Quote comparison
Want to shop around? That’s cool, we know we can’t win on good looks alone. Share any other quotes for OEM hardware maintenance you get and we’ll do our very best to come out on top.
Send us your list
Got a list of hardware that requires post OEM warranty maintenance? Yay, we love hardware lists. Share it and we’ll hit you back with a quote.
If your current tape library is coming off its OEM warranty, contact us for post-warranty hardware maintenance contract info and pricing. We can offer up to 50% off the OEM warranty price with equal or better service. Here are some of the brands we work with.
